It was really helpful to have somebody doing that.” It’s not like I had extra time to go and find PPE. The hospital didn’t have it, so they were sourcing PPE for us.
“In those early days, you couldn’t find it. “We had people at the franchise center who were specifically looking for PPE,” Robinson said. While many had trouble sourcing PPE, being part of a franchise network helped Always Best Care of Greater Boston. Last year, the health care sector was plagued with PPE shortages.
#SYNERGY CLOTHING HOW TO#
Our nurse went out and saw everybody - talked about how to wear the PPE and stay safe.” Learning how to react quickly to change as it happens is one of the biggest skills Robinson has picked up during this time. No doubt the biggest challenge faced by franchisees today is the impact of the COVID-19 emergency. Synergy Northeast Metro currently employs 80 caregivers.Īt a time when the demand for home care services continues to grow, recruitment, which has always been an industry-wide problem, hits even harder.įurthermore, McDonald noted that agencies need to recruit in order to continue growing. The company offers companionship services, in addition to personal assistance, housekeeping, live-in care and 24-hour home care services. Synergy is a Gilbert, Arizona-based non-medical home care franchise that operates roughly 380 franchise locations nationwide. They have to care enough that they’ll drive through the snow - weather the storm, so to speak - to someone who may not want but needs our help.” “I didn’t want somebody who could go down and work at Walmart. “How do you find the right caregiver,” McDonald said during the panel. In addition to traditional home care services, the home care business offers free assisted living placement.Īt Synergy HomeCare Northeast Metro, one major challenge has been finding dedicated caregivers, according to owner and CEO Brian McDonald. Currently, Always Best Care of Greater Boston employs 500 caregivers.